Help
Support
Contact Connava for account, privacy, Community, Marketplace, safety, or technical support.
How can we help?
Connava support can help with account access, profile settings, privacy requests, account deletion, Community reports, blocked-user questions, Marketplace listings or transactions, safety concerns, and technical issues.
Support email: connavatravel@gmail.com
Include these details when relevant
- the email address associated with your Connava account;
- a short description of the issue;
- the destination, trip, listing, review, or conversation involved;
- screenshots that do not expose passwords, verification codes, or full payment details;
- for Marketplace issues, the listing title and approximate transaction date.
Safety and reporting
Use in-app reporting tools when they are available for the content or listing at issue. For urgent physical danger or an emergency, contact local emergency services; Connava support is not an emergency-response service.
Privacy requests
For access, correction, deletion, or other privacy requests, email connavatravel@gmail.com with the subject “Privacy Request.”
Legal entity
Connava is a consumer-facing brand of Lavitatech LLC. Legal notices concerning the Connava Services should identify Lavitatech LLC, which operates the Connava brand.